Terms & Conditions.

About these terms

These terms govern your use of this website. They also set out the general basis on which Mênê Consulting provides services, unless a signed proposal, letter of award or separate agreement says otherwise — in which case that document takes precedence over anything here that conflicts with it.

By using this website you accept these terms. If you do not accept them, please do not use the site.

Who we are

Registered office

Mênê Consulting, 26 Jalan Zapin 3A, Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia

Email

letsconnect@meneconsulting.com

Telephone

+60 12 572 1618

In these terms, “we”, “us” and “our” mean Mênê Consulting. “You” means the person or organisation using this site or engaging our services.

Using this website

You may view, download and print pages from this site for your own reference or to evaluate working with us. You may not:

• republish, sell, rent or sub-licence material from this site;
• reproduce or duplicate it for commercial purposes;
• use it in a way that damages the site or interferes with anyone else’s use of it;
• use automated systems to harvest data from it, other than ordinary search engine indexing;
• use it for anything unlawful, misleading, or in breach of anyone’s rights.

We may withdraw or restrict access to the site, in whole or in part, without notice.

Intellectual property

Unless stated otherwise, the design, text, layout, graphics, code and structure of this site belong to Mênê Consulting or are used under licence. Our name, our marks and the names of our labels and pillars are ours.

Client names, logos, campaign material and project photography shown in our work and clients pages remain the property of the respective owners. They appear here to identify work we have carried out, and their appearance does not imply any endorsement by those owners of these terms or of this site.

Rights in work we produce for a client are dealt with in the engagement documents for that project, not here. As a general position, ownership of final approved deliverables passes to the client on full payment, while we retain ownership of our working files, unused concepts and methodology, and the right to show the completed work in our portfolio unless we have agreed otherwise in writing.

Enquiries are not engagements

Rates, timelines and scope discussed informally are indicative. The engagement document is what binds either of us.

Services and proposals

Each engagement is defined by its own proposal, which sets out the scope, deliverables, timeline, fees and the number of revision rounds included. Where you ask for work outside that scope, we will tell you before proceeding and agree the additional fee and timeline in writing.

Timelines assume you provide briefing material, content and approvals when they are due. Delay in feedback or approval moves the delivery date accordingly.

Where a project depends on third parties — printers, media owners, venues, platforms or regulators — we will manage them diligently, but we are not responsible for their delays or failures beyond our reasonable control.

Training programmes

Programme content, duration, trainer allocation and materials are described in the proposal for each programme. We may substitute a trainer of equivalent standing where necessary.

HRD Corp claims

Where a programme is claimable under the Human Resource Development Corporation scheme, the employer is responsible for submitting the claim, meeting the scheme’s conditions and providing the required participant information. We will supply the documentation we are required to supply. A claim that is rejected does not relieve the employer of liability for our fees.

Postponement and cancellation

Unless the engagement document states otherwise, and because trainer time and venues are committed in advance:

• more than 14 days’ notice — postponed or cancelled without charge;
• 7 to 14 days’ notice — 50% of the programme fee is payable;
• less than 7 days’ notice, or non-attendance — the full fee is payable.

Committed third-party costs already incurred, such as venue or printing, remain payable in every case.

Fees and payment

Fees are as stated in the engagement document and are exclusive of applicable taxes and of third-party costs such as media placement, printing, venue hire, talent and licensing, which are charged at cost unless quoted as part of a fixed fee.

Unless agreed otherwise, invoices are payable within 30 days of the invoice date. We may suspend work on overdue accounts after giving notice, and we may charge interest on late payment at a reasonable commercial rate.

Where a project is staged, we may invoice on milestones. A deposit may be required before work begins.

Your material and approvals

Where you supply text, images, logos, fonts, music or data for use in a project, you confirm that you own them or hold the necessary licences, and that their use as briefed will not infringe anyone’s rights. You agree to indemnify us against claims arising from material you supplied.

Final approval of any deliverable before publication, printing or release is yours. Once you have given written approval, we are not liable for errors in the approved material, including typographical errors, incorrect prices or contact details.

Confidentiality

Each of us will keep the other’s confidential information confidential, use it only for the purposes of the engagement, and not disclose it without consent, except where disclosure is required by law or to advisers and subcontractors who are themselves bound to confidentiality.

This obligation does not apply to information that is already public, was already lawfully known, or is independently developed without reference to the disclosure.

Accuracy of information on this site

We take care to keep this site accurate and current, but it is provided for general information. Nothing on it is professional, legal, financial or investment advice, and it should not be relied on as the basis for a decision without speaking to us or to an appropriate adviser.

Case studies, figures and credentials describe past work. They are not a promise of comparable results. Where a page says information is pending from a client, that is exactly what it means and it should not be read as a claim.

Links to other sites

This site links to third-party websites and social media platforms. We do not control them, we do not endorse their content, and we are not responsible for anything on them. Following an external link is at your own risk and subject to that site’s own terms and privacy policy.

Availability of the site

We aim to keep this site available, but we do not guarantee uninterrupted access. The site may be unavailable during maintenance, or because of failures outside our control. We may change, suspend or discontinue any part of it at any time without notice.

Limitation of liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

Subject to that, and to the fullest extent permitted by law:

• this website is provided without warranty of any kind, express or implied;
• we are not liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of goodwill or loss of data, however arising;
• our total liability in connection with any engagement is limited to the fees paid to us for that engagement.

Indemnity

You agree to indemnify us against losses, damages, costs and expenses arising from your breach of these terms, from material you supplied to us, or from your misuse of this website.

Privacy and cookies

Personal data is handled as described in our Privacy Policy. This site sets no cookies of its own, as explained in our Cookie Policy. Both form part of these terms.

Governing law

These terms, and any dispute arising out of them or out of an engagement with us, are governed by the laws of Malaysia. The courts of Malaysia have exclusive jurisdiction, and both sides submit to that jurisdiction.

Where a dispute arises, both sides agree to attempt to resolve it in good faith by discussion before commencing proceedings.

Changes to these terms

We may update these terms. The version published on this page at the time you use the site is the version that applies to that use. The date at the top of this page shows when it was last revised. Changes do not alter the terms of an engagement already agreed in writing.

Contact

Questions about these terms can be sent to letsconnect@meneconsulting.com or +60 12 572 1618, or by post to Mênê Consulting, 26 Jalan Zapin 3A, Bandar Bukit Raja, 41050 Klang, Selangor, Malaysia.